Which stones do you supply?
We mainly specialize in Kota Stone and offer a wide selection of sizes and varieties. We also supply marble and granite in colours such as green, black, red and brown, including Green Marble.
Frequently Asked Questions
Answers about our stones, customization, pricing, production and delivery.
Products and Availability
Do you supply both slabs and cut pieces?
Yes. Customers can purchase full slabs or order stone cut to their required dimensions.
Can I inspect the stone before purchasing?
Yes. Customers are welcome to visit our showroom and factory to inspect available materials, finishes and production work.
Do you provide physical samples?
Yes. Physical samples can be provided to help customers evaluate the colour, texture and finish before placing an order.
Will the delivered stone look exactly like the sample?
Natural stone may have slight variations in colour, grain, pattern and texture. These variations are natural and make every piece unique.
Sizes and Customization
What standard thicknesses are available?
Our standard thicknesses are 20 mm and 25 mm.
Can I order a different thickness?
Yes. Additional thicknesses can be produced according to the customer’s requirements and order specifications.
Do you provide custom cutting?
Yes. Cutting is completed at our own factory. We can manufacture pieces in the sizes and dimensions required by the customer.
Is there a minimum cut size?
No. There is no fixed minimum cut size. Feasibility will depend on the selected stone and the requested design.
Can I order customized stone sizes?
Yes. Customers can provide their preferred length, width, thickness and quantity. We can prepare the material accordingly.
Which surface finishes are available?
Available finishes include: - River finish - Fine polish - Mirror polish - Leather finish Other finishes may also be available upon request.
Which edge profiles do you provide?
We provide different types of edge polishing and profiles, including: - Bevel edge - Straight/Dhar edge - Full-round edge - Half-round edge - Custom edge profiles If you have a drawing, photograph or design idea, our team can check whether it can be produced.
Do you provide moulding services?
Yes. Stone moulding can be customized according to the customer’s preferred profile or design.
Can you manufacture kitchen countertops?
Yes. We can manufacture custom kitchen countertops using measurements, drawings or designs supplied by the customer.
Quotations and Pricing
How can I request a quotation?
Customers can request a quotation through our website, by phone or through WhatsApp.
Why are prices not displayed on the website?
Stone prices are dynamic and may change according to the material, size, thickness, finish, quantity, fuel costs and transportation requirements. Please contact us for an accurate quotation.
What information should I provide for a quotation?
Please provide: - Stone name or type - Required dimensions - Thickness - Quantity - Surface finish - Edge or moulding requirements - Delivery location - Drawings or reference images, if available
Do you offer wholesale pricing?
Yes. Wholesale pricing is available for bulk and project orders.
How long is a quotation valid?
A quotation is generally valid for up to five weeks unless a different validity period is mentioned on the quotation.
What is included in the quoted price?
The quotation will specify the included material, cutting, finishing, moulding, packing and delivery charges. GST and other applicable taxes may vary and will be shown separately where required.
Which payment methods do you accept?
We accept cash, credit cards, UPI and other commonly available payment methods.
Is advance payment required?
Yes. An advance payment is required to confirm an order. Depending on the size and type of order, the advance may range from 10% to 50%.
Can I modify or cancel an order after confirmation?
Confirmed custom orders generally cannot be modified or cancelled once production has started. If cancellation is accepted, a deduction or cancellation fee may apply to cover material and production expenses.
Production and Delivery
How long does production take?
Orders of approximately 1 to 1,000 pieces can generally be completed within one to three working days. Larger or more complicated orders may require additional time.
Do you provide immediate delivery?
Small orders and ready-stock materials may be available for immediate delivery, subject to stock and transportation availability.
Will I receive progress and dispatch updates?
Yes. Customers receive updates about production progress and dispatch.
Which areas do you serve?
We primarily serve Ahmedabad and locations within approximately 200 kilometres of Ahmedabad. Please contact us to confirm delivery availability for your location.
Should I inspect the product during delivery?
Yes. Customers should inspect the material at the time of delivery. Immediate inspection makes it easier to record damage and arrange a replacement when applicable.
Can stones be damaged during transportation?
Despite careful handling, approximately 1–2% transport breakage may occasionally occur with natural stone. Any visible damage should be reported during delivery.
What happens if a custom-cut piece is damaged?
If an eligible custom-cut piece is damaged during delivery, we will inspect the issue and arrange a replacement according to the order and delivery conditions.
Installation, Quality and Returns
Do you provide installation services?
No. We currently supply, cut and finish stone but do not provide installation services.
Which quality grades are available?
We provide reliable standard-quality materials. Higher or specially selected quality can also be supplied at an additional cost, depending on availability.
Are custom-cut products returnable?
No. Products manufactured or cut according to a customer’s measurements, drawings or specifications are not returnable.
Can other stone products be returned?
Most stone products are non-returnable after confirmation and delivery. Returns or exchanges are considered only for eligible damage, incorrect supply or another issue confirmed by our team.
How should I report damaged or incorrect material?
Inspect the order during delivery and immediately contact us with the invoice details, photographs and information about the affected pieces. Eligible issues will be reviewed for replacement.